The AI CRM for
professional services

From first proposal to signed contract, monday CRM is built for complex client relationships, not just pipeline stages.

What would you like to manage with your CRM?
Account management
Account management
Client relationships
Client relationships
Compliance
Compliance
Forecasting & reporting
Forecasting & reporting
Lead qualification
Lead qualification
Pipeline & deal tracking
Pipeline & deal tracking
Post-sale workflows
Post-sale workflows
Renewals & expansions
Renewals & expansions
Other
Other
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Get full access. No credit card required.
Visa
SONY
Spotify
J.P Morgan
Coca Cola
Hp
Glossier
Why monday CRM for professional services
Pipeline management

Proposals tracked, nothing lost

Deals boardSales analytics dashboard displaying deal stages, revenue metrics, and sales funnel performance
AI & automation

Call notes that turn into next steps

AI predictSales analytics dashboard displaying deal stages, revenue metrics, and sales funnel performance
Customization

Built around your delivery process

Customise boardsSales analytics dashboard displaying deal stages, revenue metrics, and sales funnel performance
Reporting & forecasting

Revenue you can see before month-end

Pipeline forecasting with AISales analytics dashboard displaying deal stages, revenue metrics, and sales funnel performance

Connect the entire sales cycle from pre to post-sales

From first touch to signed contract

One workspace tracks every proposal. AI flags stalled deals and surfaces the next action so your team closes without dropping the ball.

Connected revenue lifecycle

Smooth handoff to your delivery team

No more lost context between sales and delivery. AI summarizes every client conversation and hands it off so onboarding starts with everything already in place.

From close won to Customer onboarding
Backed by 1000+ G2 customer reviews

How teams like yours drive business impact with monday CRM

TIG
20%
Increase in outbound sales calls

״The way you can integrate monday CRM with monday work management is the smartest thing that we’ve done.״

Craig Parkinson
EAG
80%
increase in opportunity capture

"Now we have a lot less data, but it’s quality data. That change allows us to use AI confidently, without second-guessing the outputs."

Elizabeth Gerbel
Velv
60%
improvement in sales tracking

“If I ever dreamed of building a CRM for our needs, it would look like monday CRM.”

Nuno Godinho

Connect 500+ apps and tools your team already trusts

From document signing to project delivery — everything syncs directly into your CRM.

CB
Clearbit
Facebook Ads
Google Sheets
Slack
Gmail
Linkdine
Teams
Google Calendar
Zoom
Open ai
Claude
Docusign
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Questions?
We’ve got answers

How long does it take to get monday CRM set up?

Most teams are running in under a day. monday CRM is built to be customized without developer help — you can configure pipelines, fields, and automations yourself. If you need extra support, our team is available to help you get started.

Can we customize monday CRM to fit how our team works?

Yes. You can build custom pipeline stages, required fields, permissions, and views that match your delivery methodology. Nothing needs to be coded — all configuration is done through the platform.

How secure is our client data on monday CRM?

monday CRM is SOC 2 Type II certified and includes enterprise-grade access controls, audit logs, and permission management. Your client data is encrypted at rest and in transit.

Can we track proposals and retainers alongside our sales pipeline?

Yes. You can track proposals, retainer renewals, and project milestones in the same system as your pipeline — so sales and delivery always have the same view of where each client stands.

Does monday CRM offer a free trial?

Yes — you can try monday CRM free for 14 days, no credit card needed. For pricing details and plan options, visit our pricing page or talk to our team.

How does monday CRM handle the handoff between sales and delivery teams?

When a deal closes, all context — call notes, emails, agreed scope, key contacts — is available to the delivery team immediately. You can set up automated handoff workflows so nothing falls through the cracks during transition.

Can monday CRM support multiple service lines or business units?

Yes. You can run separate pipelines and boards for each service line while sharing contacts, accounts, and reporting across the organization.

How does AI help professional services teams specifically?

monday Notetaker captures and summarizes client calls automatically — so reps don't lose context between meetings. Sidekick surfaces deal risks, flags overdue follow-ups, and can generate proposal drafts based on your CRM data. The result: less time on admin, more time on clients.

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